How does the Promotion work?
4. When you choose to take part in to this Promotion (by following the instructions below) and you stake a cumulative amount of at least £10 (the “Minimum Stake“) on any eligible Jackpot Kingdom slots within 24 hours of claiming, you will automatically receive 60 seconds of Free Spins (each spin worth 0.10p) (“Free Spins“) for you to use on the Website.
5. This Promotion applies to eligible Jackpot Kingdoms slots only (“Promotion Games“) and only funds wagered on eligible Jackpot Kingdom slots will count towards the Minimum Stake.
6. Eligible Jackpot Kingdom slots are: Blue Diamond, Chinese Treasures, Fortune Fest, God Of Wealth, Golden Offer, Imperial Palace, Jade Charms, Lion Dance, Magic Gate, Ocean Fortune, Phoenix, Stage888, Ten Elements.
7. Free Spins can only be used on eligible Jackpot Kingdom slots and must be used within 24 hours of the Free Spins being credited to your Account. Any unused Free Spins (and any accumulated “winnings” from any Free Spins) will be automatically deleted from your Account after 24 hours.
8. Once you have used your Free Spins, any cash winnings will automatically be put into your Main Balance.
9. This Promotion is only available once, per customer and you may receive a maximum of 60 seconds of Free Spins when you take part in this Promotion. You may only receive the Free Spins a maximum of one single time during the Promotion Period.
How do you take part in the Promotion?
10. In order to participate in this Promotion and receive your Free Spins on during the Promotion Period you need to;
(a) follow the link to the Promotion on the “Promotions” page on the Website or on the relevant advert for the Promotion and click the “Claim Now” button on the pop-up message to confirm you that you have read and agree to these Promotion Terms and that you wish to take part in the Promotion; or
(b) open any eligible Jackpot Kingdom slot on the Website and click the “Claim Now” button on the pop-up message to confirm you that you have read and agree to these Promotion Terms and that you wish to take part in the Promotion;
11. Once your Free Spins have been credited to your Account (as set out above) you can open any eligible Jackpot Kingdom slot and use your free spins as you would in usual play. The number of seconds of Free Spins you have left will be displayed as a header in any eligible Jackpot Kingdom slot.
12. This Promotion (and the free spins) is only available to players with a GBP / EUR / USD / CAD currency Account which is converted at a rate of 1:1 (e.g. £1 = €1 / $1).
13. You may not participate in the Promotion (and you will not be entitled to receive any Free Spins) if you have previously been excluded by William Hill from participating in promotions or any gaming or wagering on the Website.
How do you cancel the Promotion?
14. You may choose to cancel the Promotion at any time by contacting our customer services team to confirm that you wish to cancel the Promotion using the contact details contained on the “Contact Us” page on the Website.
15. Upon cancellation, if you have not used all of the Free Spins credited to your Account, all winnings from any used Free Spins will be deleted from your Main Balance. If you have used all of the Free Spins credited to your Account all winnings will remain in your Main Balance.
Promotional Play Restrictions
16. We offer bonuses and promotions to enhance your enjoyment of our games and wagering. We therefore expect that you will participate in all bonuses and promotions fairly, so that our other customers too may enjoy our services. We have set out below certain types of play which we consider to be unfair and therefore to be in breach of these Promotion Terms:
a) using minimal risk wagering patterns (e.g. low risk wagering, zero risk wagering or equal betting patterns);
b) using multiple accounts to obtain more than the number of bonuses or free bets permitted for each customer;
c) sharing personalised promotional offers or bonuses (i.e. promotions or bonuses which are available to specific customers only) received by you e.g. via email, inbox message, text message, links, URLs etc. with others who were not the intended recipient. This includes accessing promotions or bonuses forwarded to you by others when you were not the intended recipient;
d) concealing your country of residence in order to access a promotion or bonus that is not available in your country of residence;
e) colluding with other customers in order to take advantage of promotions or bonuses; or
f) using more than one account per household or per IP address,
“Promotional Play Restrictions”.
17. Where you are in breach of any Promotional Play Restrictions, we may be entitled to cancel any bonuses or promotions applied to your account, reclaim any bonus element of such offers and either settle bets at the correct odds, void any free bets, void any bet funded by a bonus, or remove any subsequent winnings relating to any bonus. We may also be entitled to levy an administration charge up to the value of the bonus, free bet or additional payment to cover our reasonable administrative costs in respect of any such action that we take.
General Promotion Terms
18. Notwithstanding anything else contained in these Promotion Terms, you may withdraw any funds in your Main Balance at any time except where we are required to withhold such funds in order to comply with our legal or regulatory obligations.
19. William Hill has the right to refuse or withhold payment in the event funds you have deposited into your Main Balance (including any sums you have wagered) being cancelled or denied by any payment service.
20. William Hill reserves the right to amend or cancel this Promotion or amend these Promotion Terms:
a) without notice if the change or cancellation is a result of any legal or regulatory change; or
b) for any other valid reason by giving you notice in advance of the change (we shall only do this where the circumstances are sufficiently serious, for example, where there is a malfunction of the software or systems we use to provide the Website and/or the Promotion or in the event of manifest error in the Promotion and/or the Promotion Terms). We may also offer an equivalent prize, bonus or free bet to the one referred to in any Promotion (for example, where this is required due to a malfunction of the software or systems we use to provide the Website and/or the Promotion).
21. In addition to these Promotion Terms, your use of the Website and your participation in any gaming or wagering (including this Promotion) is governed by William Hill’s general terms and conditions for use of the Website which are available at https://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719 (“General Terms”). You should therefore ensure that you have read and understood the General Terms and these Promotion Terms before taking part in this Promotion. In the case of any discrepancy between these Promotion Terms and the General Terms, these Promotion Terms shall take precedence.
22. These Promotion Terms shall be exclusively governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the courts of England and Wales.
23. In these Promotion Terms, the following definitions shall apply:
a) “Account” means your online account with William Hill which can be accessed via the Website;
b) “Main Balance” means the total funds that you have deposited into your Account, which you can withdraw as cash or wager in non-Promotion play at any time.